~/asomium $
macOS 15+ · ● live

Account

Manage your subscription

Cancel renewal, change plan, update your payment method, or start a refund — all from one place.

1. Open your Lemon Squeezy customer portal

All Asomium subscriptions are billed by Lemon Squeezy, our Merchant of Record. Your customer portal is where you can:

Open Lemon Squeezy portal →

Sign in with the email you used at checkout — Lemon Squeezy will send you a one-time link, no password needed.

2. From inside the Asomium app

If you have Asomium installed, you can also reach billing without leaving the app:

  1. Open Asomium → Settings → Subscription.
  2. Click Manage billing on Lemon Squeezy.
  3. That opens the same customer portal in your browser.

The same Subscription panel also has Sign out + deactivate this Mac, which frees the seat so you can move your license to another machine. Sign-out is not the same as cancelling renewal — use the Lemon Squeezy portal to actually stop billing.

3. Request a refund

We offer a 14-day, no-questions-asked refund on every new purchase. The simplest way:

  1. Email info@nativefirstapp.com from the address you used at checkout, with your Lemon Squeezy order number (it’s on your receipt).
  2. We acknowledge within two business days and process within seven.
  3. Lemon Squeezy refunds the original payment method. Your license is deactivated when the refund is issued.

Full terms in our Refund Policy. If your purchase is outside the 14-day window, email us anyway — renewals charged in error are always refunded, and we’re reasonable about everything else.

4. Trouble with a charge?

Before disputing with your bank, please email info@nativefirstapp.com. Refunds are usually faster than chargebacks, and disputing while a refund is in progress can delay the resolution and may result in the license being deactivated until the dispute is closed.

5. Contact

Native First Beograd-Zemun
Ivana Delnegra Engleza 42, 11080 Zemun, Belgrade, Serbia
Email: info@nativefirstapp.com